Baby Dreams Store

Children's Goods Store with a strong tradition of quality customer service, related services, and customer interaction.

We redesigned the store's presentation while it was in operation, optimizing the space and emphasizing the concept of safety and the quality of products and services.

The strong involvement of the owners, customer service team, suppliers, partners, and clientele helped solidify the high-quality service concept and expanded interactions with suppliers, architects, and decorators.

This led to the creation of an annual event, Casa Baby, in collaboration with the marketing team, to showcase children's decoration projects.

Our work influenced both the physical space and the service approach, helping to strengthen the brand's presence.

We also supported the change of the store's concept to a new, high-end location.

We managed to optimize the processes, minimizing the impact of implementations and costs.