ESFERA NATIVA
Solutions
We integrate the subtle and comprehensive perspective of Design, along with its tools,
into our professional experience in management and systems,
so we can confidently take bold steps, creating and refining Business Processes.
We have achieved simpler, safer, and more effective solutions, with a strong positive impact on results and the motivation of all stakeholders involved in each business.
We always work with a focus on harmony with the local Culture, Environment, and Society.
This creates consistent interaction with the entire impacted community,
as it seeks to meet the most demanding expectations of each individual.
We operate in a very delicate environment.
We deal with resources, investments, expectations, and needs.
And especially because we work with people when handling business processes.
Therefore, we refine our approach with attention to some key principles that guide our work.
First and foremost, security.
Security is necessary in both large and small actions we take.
As we work with functioning systems, we minimize disruptions and have been able to maximize the expected outcomes.
Simplicity is also a core principle,
as it speeds up processes and adds resilience, making it easier to understand and maintain activities.
And effectiveness, which we've seen when our solutions are successfully implemented in the end.
We have been successful because we always work with people.
We start by strengthening a team that designs the solutions.
It is made up of everyone involved in the business, as well as us from Esfera Nativa.
In this way, we act united by the goal of finding resilient solutions that truly improve what can be improved.
This format is essential to give consistency to these solutions.
It ensures the necessary agility.
And it creates a more harmonious and motivated environment that stays engaged in maintaining and improving the changes implemented, even after the solution has been deployed.
We have achieved simpler, safer, and more effective results,
with a strong positive impact on clients, businesses, and the motivation of all those involved.
Our methodology has allowed all of our solutions to show lower costs, greater effectiveness, and resilience compared to other possible proposals.
Among the resources we’ve used, the Service Design methodology has earned us an international excellence certification from the SDN – Service Design Network in Germany, where our solution is now part of their best practices library for Service Design.
Here are examples of three types of processes we’ve worked on:
